Business Operations & Software Development

Your operations partner — now building software too.

Miramedia is a Vietnam-based business operations provider for U.S. companies. We run e-commerce, customer care, R&D, marketing and fulfillment — and now design and build full SaaS platforms in-house.

How we plug into your business

1
You focus on strategy & product
2
We run operations & build software
3
You scale — costs stay lean
6
Integrated service lines
Full-stack
Dev · UI/UX · QA · Support
U.S.-focused
Built for American markets
End-to-end
From code to fulfillment
What we do

A full operations suite — plus software development

Everything a U.S. business needs to run and scale, delivered by one team in Vietnam. Our newest capability: building production-grade SaaS platforms end-to-end.

Featured

SaaS Platform Development

We design, build and operate complete SaaS platforms end-to-end — architecture, UI/UX, development, QA and hosting — ready to be brought to the U.S. market.

E-Commerce Solutions

Custom website development, platform integration and online store management tailored to your brand's needs.

Customer Experience

Professional support teams trained to deliver exceptional service across email, chat and phone.

Research & Development

Innovation-driven R&D to stay ahead of market trends, improve products and optimize processes.

Marketing Services

SEO, content creation, social media management and data-driven campaign execution.

Fulfillment & Logistics

End-to-end order processing, inventory management and logistics coordination for seamless delivery.

SaaS Platform

Building & operating SaaS platforms, module by module

We build and operate a production-management platform for U.S. small manufacturers and handmade sellers — live today and maintained by our dedicated Vietnam tech team.

Live & operating today

Order Management (OMS)

Capture, track and fulfill orders from every channel in one place — no scattered spreadsheets.

Production Workflow Tracking

Follow each job from raw material to finished product, stage by stage, in real time.

Raw Material Inventory

Know exactly what's in stock, what's running low and what to reorder before it slows you down.

Costing & Pricing Optimization

Calculate true product costs and set prices that protect your margins with confidence.

Reporting & Analytics

Clear dashboards that turn daily operations into decisions you can act on.

One connected platform

Every module shares the same data, so your whole operation stays in sync automatically.

A plan for every stage

Simple, subscription-based plans that grow with your business. Reach out and we'll help you find the right fit.

Starter
For makers setting up their first real production workflow.
Contact for pricing
  • Order management
  • Basic inventory
  • Core reporting
Contact us
Growth
For small manufacturers running steady, repeatable production.
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  • Everything in Starter
  • Production workflow tracking
  • Costing & pricing tools
Contact us
Pro
For growing brands that want the full platform plus add-ons.
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  • Everything in Growth
  • Advanced analytics
  • Add-ons & priority support
Contact us
Who we are

Vision, mission & values

The principles that guide how we build software and run operations for the companies we serve.

Our Vision

The trusted operations and software partner behind growing U.S. businesses.

To be the partner U.S. companies rely on to run their operations and build the technology that powers their next stage of growth — delivered from Vietnam, at world-class standards.

Our Mission

Run the day-to-day and build the tools, so our partners can scale.

To deliver reliable, high-quality operations and production-grade software that help U.S. businesses reduce overhead, move faster and grow with confidence.

Quality first

We hold every deliverable to the highest standard.

Ownership

We treat every client's business as our own.

Innovation

We build smarter tools and better processes.

Partnership

We grow when the businesses we serve grow.

Transparency

Clear communication at every step.

Why Miramedia

The operational backbone U.S. brands rely on

01

Strategic location

Vietnam's cost-effective environment and skilled workforce let us deliver high quality at competitive rates.

02

U.S. focus

Our expertise is tailored to U.S.-based businesses — we understand their market demands and standards.

03

End-to-end capability

From software and digital presence to customer satisfaction, we cover every aspect of operations.

04

Scalable solutions

Whether you're a startup or an established brand, our services grow with your business.

Reduce operational costs while keeping the highest standards of quality, innovation and customer satisfaction.
— Our commitment to every partner we work with.
LN
Lenh Nguyen
Founder & CEO
Leadership

Built by an operator, for operators

Mr. Lenh Nguyen founded Miramedia and leads it as Chief Executive Officer, setting the company's overall strategy and direction, backed by extensive experience in business operations, e-commerce and technology management.

He directs Miramedia's leadership team across software development, operations and client services — setting standards, priorities and long-term vision rather than day-to-day execution. Under his direction, Miramedia has grown into a trusted partner for U.S. businesses seeking cost-effective, high-quality operational and technical support from Vietnam.

Let's build your operations engine

Tell us where the pressure is — support volume, fulfillment, marketing, or building your next platform — and we'll show you how a managed team fits in.

Get in touch →